Privacy Policy
SIGAL UNIQA Group Austria built the Tele Shendet app as a Free app. This SERVICE is provided by SIGAL UNIQA Group Austria at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at TeleShendet unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (IP) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these cookies explicitly. However, the app may use third party code and libraries that use cookies to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18 years of age. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Personal Data Protection
The insured person is familiar with the privacy statement of the insurance company and authorizes UNIQA GROUP AUSTRIA to collect and process personal data and information which is needed for the insurance contract administration, for services provision to the policyholders and the beneficiaries including the treatment of damage for the provision of new products or services, based on the relevant laws in force (Law no. 9887, dated 10.03.2008, “Personal data protection” and transferring of personal data to the third for insurance or business purposes, which also guarantee the protection of personal data. In any case, personal data protection will be made in accordance with the rules and procedures provided in Law no. 9887, dated 10.03.2008, “Personal data protection”
Through signing the contract, the insured/beneficiary authorizes the insurance company that for effect and implementation of insurance contract to take personal data including sensitive ones from third parties in order to process them.
Phone Calls and SMS messages
By clicking "Register", you agree to TeleShendet Terms of Use and Privacy Policy. You consent to receive phone calls and SMS messages from TeleShendet in order to connect you with the patients. Message frequency depends on your activity. Message and data rates may apply. You may opt-out by contacting us at info@teleshendet.al.
Right to Information
The Insured has the right to be informed by the insurer regarding conditions, procedures and terms of coverage and / or benefit from the insurance, information which begins before signing the contract and continues during the validity of the contract. The information obtained by phone, e- mail, official website or informative brochures used by society.
The insured and / or policyholders are informed by the insurer before signing the insurance contract, by taking all the necessary information about the legal input of the insurer, or type of insurance, procedures, deadline, damage procedure methods, risks covered and excluded, calculation methods, terms and manners of premium payment, the reimbursable value calculating method and any other information relating to the insurance contract.
The Insured Right to Complain
The insured or other interested persons have the right to present a complaint with the insurance company, in any case consider that if the insurance company does not comply with the conditions established in the insurance contract. Complaints can be submitted in electronic form (e- mail) or writing to the mail box of the company. The insurance company will respond to every complaint submitted in writing or in electronic form and will give any information requested related to the insurance contract within the time limits provided in law.
Other Provisions
Any possible change of contract terms must be approved in writing by the insured and the insurer. In respect of Article 686 of the Civil Code states that the insurer's general conditions of the insurance contract signed with society Sigal UNIQA Group is recognized and accepted by us. These terms have negotiated and voluntarily agreed to full and free after we have consulted with the legal provisions in force.
Policyholder agrees that in case of disagreement between him and insurers to mediate and resolve them according to internal rules of procedure of extrajudicial resolution of disputes. For this purpose it is informed of the internal rules of society for consumer protection.
Jurisdiction - Any controversy over this policy that cannot be solved by mutual agreement of the legislation is the jurisdiction of the Republic of Albania and the District Court where the insurance policy is issued.
This contract is drawn up and implemented in accordance with the conditions specified above, Civil Code, Law No. 52 of 2014 "On the insurance and reinsurance" and other legislation in force.
Sanctions Limitation and Exclusion Clause
Irrespective of all other provisions of this contract, this (re-)insurance contract provides coverage insofar as insurance coverage is not conflicting with any economic, trade or financial sanctions and/or embargos of the Security Council of the United Nations (UN), the European Union (EU), or any national legislation which is applicable to the parties of this contract. This also applies to economic, commercial or financial sanctions and/or embargos issued by the United States of America or other countries, insofar as not in conflict with the legislation of the European Union (EU) or local legislation.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@uniqa.al.